Sometimes we are unable to be there for you immediately because we are not an emergency service and don’t have a big enough team to cover 24/7.
So we have put together some emergency support contacts for if you need help immediately and we are unavailable or not the right place in an emergency.
Mental Health Urgent Advice:
Get advice from 111 or ask for an urgent GP appointment:
Get help from 111 online or call 111 and select the mental health option.
Immediate action required: Call 999 or go to A&E now if:
- someone’s life is at risk – for example, they have seriously injured themselves or taken an overdose
- you do not feel you can keep yourself or someone else safe
Call: 999
Physical Health Urgent Advice:
Get advice from 111 or ask for an urgent GP appointment:
Get help from 111 online or call 111 if you are experiencing pain that is severe, new to you and is not responding to your OTC medication.
Immediate action required: Call 999 or go to A&E now if:
- someone’s life is at risk – If you or the person you are caring for are experiencing
- chest pain.
- difficulty in breathing.
- unconsciousness.
- severe loss of blood.
- severe burns or scalds.
- choking.
- fitting or concussion
Call: 999
Information to help for a mental health crisis or emergency,
A mental health emergency should be taken as seriously as a physical one. You will not be wasting anyone’s time.
If it is not an emergency but you need someone to listen you will always find understanding and compassionate support from the free listening services below. There are also some tips from MIND to help you cope in a crisis and some helpful apps.
Free listening services
- Call 116 123 to talk to Samaritans, or
- email: jo@samaritans.org for a reply within 24 hours
- Text “SHOUT” to 85258 to contact the Shout Crisis Text Line,
- or text “YM” if you’re under 19
Coping during a crisis
The mental health charity Mind has information on ways to help yourself cope during a crisis.
Helpful Apps
Prevention of Suicide for Adults – The Stay Alive App – https://prevent-suicide.org.uk/
Prevention of Young Suicide – Papyrus Uk Suicide Prevention- https://www.papyrus-uk.org/
Neurodiverse – Grassroots Suicide Prevention – https://prevent-suicide.org.uk/
Just feeling a bit stressed or overwhelmed?
If you are just feeling stressed and overwhelmed and have the capacity to try to self sooth then we have some useful strategies in our MINDBODY toolkit or in our STRESS REDUCING BLOG
